FAQ

Orders and payment

What payment methods do you accept?

All major debit and credit cards, plus the other secure options shown at checkout.

How do bundle deals work?

Add any two or more items to your bag and save 20% with code BUNDLE20. When you check out from your bag, the code is added for you.

Is there a discount for new customers?

Yes. Join our email list and you'll get 10% off your first order.

Can I change or cancel my order?

Contact us as soon as possible. If your order hasn't shipped yet, we'll do our best to change or cancel it.

Delivery

Where do you deliver?

Across the United Kingdom. Delivery is free on every order, with no minimum spend.

How long does delivery take?

Delivery times vary by product and are shown at checkout. We email tracking details as soon as your order ships.

Returns

What is your returns policy?

You have 30 days after receiving your item to request a return. Items must be unused and in their original packaging. See our Shipping & Returns page for details.

About us

Where are you based?

GenZ Gadgets Store is a UK online shop based in Nottingham.

Still have a question?

Visit our Contact page and we'll get back to you as soon as possible.